Frequently asked Questions
We offer:
Standard USPS Shipping (5-8 business days, may vary depending on your location) ;
Expedited Shipping (3-5 business days from dispatch);
If you’d like a different shipping method, please drop us a line at hello@longev.io and we will ship with a different carrier.
We’ll do our best to help you find the recipes/routine that works best for you, so that you can make the most out of your mixes. If you aren’t satisfied with your purchase during 90 days, you can contact our customer support team and we’ll send you the most up to date returns information and organize a refund.
You can change your shipping address in your account or by phone or email:
+786 258 8182
You will receive an email with a link to track your order as soon as your order is shipped.
Please contact us as soon as possible to correct the mistake in your shipping address:
+786 258 8182
At the moment we only ship to the US.
Yes, all the items in your order will come in one package.